Lay the groundwork for a successful rollout
As more and more multifamily owner operators look to partner with smart apartment technology providers, it’s important to understand how to implement smart apartment technology in order to lay the groundwork for a successful rollout. iApartments Chief Product Officer, Steve Fiske, offers valuable smart building insights to consider.

About Steve Fiske: Steve is a smart home and IoT veteran with over 15 years of experience designing smart products for the masses. He is one of the co-inventors of the world’s first smart lock. Steve and his co-founders launched iApartments, an enterprise-level smart apartment platform that automates asset protection, access control, and operational efficiencies for multifamily property owners, managers.
Set your team up for success
The first consideration is ongoing training and collaboration, for management, maintenance teams, and residents. It is important for tech providers to offer an introduction to the technology. A hands-on experience really helps them see the added value that comes with smart technology.
“Labor shortages within multifamily have produced gaps in operational procedures. Often, property staff and maintenance capabilities are stretched thin. Therefore, ongoing training will keep existing employees knowledgeable and will help new hires get up to speed on the technology and hardware.” said Steve Fiske. iApartments policy is to have a project manager on-site over a month in advance of installation. They train and educate community success managers so they can teach new team members.
Secondly, owner operators should consider which integrations are required, and will it integrate seamlessly with existing software. They should find out exactly who will handle these integrations.
“Will the smart apartment technology integrate with your property management system? When integrated properly, many manual tasks can be automated. For example, when a new resident is added to a property management system, credentials can automatically synchronize with the smart technology platform. As a result, the resident is able to seamlessly move in upon signing a lease.” Look for a smart technology platform that can integrate with multiple PMS systems. Above and beyond all else, a seamless integration should simplify the workday of your team.
Thirdly, take advantage of an enterprise-level smart technology platform. Preferably, one that can handle device updates seamlessly in the background. If your team or residents are manually having to update devices, it complicates workflow and resident’s lives.
Read More on Everything Smart Home, Controlled Building Access, and IoT
Efficiency in Multifamily Operations – Discussed by industry leaders
Multifamily leaders talk operational efficiency from many perspectives – maintenance, easier access to units, and service of residents. Mark-Taylor Residential is the leading developer, owner, and investment manager of Arizona's premier rental communities. Over the...
iApartments Review by leadership at NexMetro Communities
Multifamily leader, Linda Coburn, provides an iApartments review and talks about smart home technology installed at NexMetro's revolutionary single family homes communities.How has iApartments helped NexMetro position themselves in the market? "As competitive as the...
Choosing a smart apartment platform
Enhancing resident lifestyles Smart home technology has the potential to significantly enhance lifestyles in a number of ways: Convenience: Smart home technology allows you to automate routine tasks such as turning off lights, adjusting the thermostat, and even...
Creating a Lifestyle Upgrade
Smart-home living experience continues to gain momentum in communities Technology solutions, like iApartments smart apartment platform, offers owners a turnkey approach when retrofitting or developing new construction. The technology includes access control for...
Apartment Renter Preferences for 2023
We've pulled together some highlights from NMHC’s national survey and additional tenant prefernece data to help operators understand what renter want in 2023 and beyond. Considerations like location might not be as important anymore. Does the property offer touring...
How to offer Self-guided Tours at Your Apartment Community
What you need to offer self-guided apartment tours: (1.) Technology platform (2.) Browser-based application (3.) Smart locks (4.) Building Access Control (5.) CRM Integration.Why you should offer self-guided tours As an owner or manager of an apartment community,...
Tips on Self-guided Tours for Apartments
5 Tips to make your self-guided tours a success Offering self-guided tours at an apartment community can be a great way to provide prospective renters with flexibility and convenience, especially during times when in-person tours may not be possible or desirable....
How Multifamily is Turning Headwinds into Tailwinds for the Future
Innovative ways Multifamily is rethinking operations, maintenance, and leasing: Artificial intelligence helps better serve residents and free up staff Adoption of a centralized approach to specific daily operations Invest in smart tech to reduce energy costs...
The Right Balance of Smart Home Technology for Apartments
Smart home essentials for apartments Coming up with the right balance of smart home essentials ultimately depends on the needs and preferences of the residents and the goals of the property owners and managers. However, there are some general considerations that can...
Smart locks | Why apartment managers and leasing teams love them
A Keyless Way to Secure Your Apartment Unlock that door and definitely throw away the key fobs. Apartment residents and property maintenance teams love smart locks. This keyless system allows property personnel to quickly access resident units to maintain them....
10 Things Greystar Says About Smart Apartment Technology
Greystar sees importance of controlled building access Greystar has both recognized the necessity of offering competent smart-home technology and has discovered an interesting option in a growing field of emerging providers, said Andrew Livingstone, its Executive...
Andrew Livingstone with Greystar on Smart Apartment Technology
Access and smart home technology are now an “absolute must have” not a “nice to have.” Greystar's 2bayshore property has been transformed into a smart apartment community. The pandemic created a large shift in how we operate. It moved us forward a decade and changed...