How to Offer Self-Guided Tours at Your Apartment Community

5 Tips to make your self-guided tours a success

Offering self-guided tours at an apartment community can be a great way to provide prospective renters with flexibility and convenience, especially during times when in-person tours may not be possible or desirable. Here are some tips to consider when offering self-guided tours:

  1. Determine the best technology to use: There are a variety of technology options available for self-guided tours, including lockboxes, smart locks, and mobile apps. Consider which option will work best for your community and the needs of your prospective renters.
  2. Develop a process: Once you’ve selected the technology to use, develop a clear and concise process for how prospective renters can access the tour. This should include instructions for how to use the technology and any safety precautions they should be aware of.
  3. Prepare the tour: Make sure the apartment or model unit is clean, tidy, and staged for the tour. You may also want to create a brochure or information packet to leave behind for prospective renters.
  4. Communicate the option: Make sure that prospective renters are aware that self-guided tours are an option. This could be through your website, social media, or other marketing materials.
  5. Follow up: After the tour, be sure to follow up with the prospective renter to answer any questions they may have and encourage them to submit an application if they are interested.

Remember, offering self-guided tours can be a valuable tool for prospective renters, but it’s important to make sure the process is safe and secure for everyone involved.

Learn more with our our guide to Setting Up Self-guided Tours at Your Apartment Community.

Verify Renter Prospect Identity

Have the confidence and assurance that any site guest has been verified for safety and security. Maintaining a safe living environment for your residents and staff is crucial. iApartments self-guided tours solution has a identity verification process that requests a valid government ID and biometric selfie scan. With the right solution you can have the confidence that touring prospects are there for the right reasons.

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